This summer, the Department of Fire Services (DFS) will be transitioning from the current Academy Course Management System to a new Learning Management System (LMS). Students will be able to login at any time from a computer, tablet, or smart phone. The LMS will improve the user experience in nearly every aspect of training from searching for courses to obtaining training records. Staff has been working hard with our vendor for nearly two years to make this as smooth a transition as possible, but there is likely to be a learning curve for all of us.

Stage 1: Review and Edit Student Profiles

One of the things you should do is to log on to the new system and review your online profile.

Anyone who has taken a course at DFS since 1999 will have one. Students should verify the information contained in their profiles (correct email, mailing address, fire department, telephone number etc.). Until the new LMS launches, this will be the only part of the system the public will be able to view. 

LMS login

Know Your Username?
Use your username to log on to the system (typically first initial, last initial, and last four digits of your social security number or driver's license followed by 00). Then click on “Forgot your password?” and the system will walk you through the steps of resetting your password through sending you a link through email.

Don't Know Your Username or Password?
No worries, you can use our job aid document at the top of the login page that says “How to Login to LMS”.

Never had an account?
If you never attended a course here at DFS from 1999 to present, then you will be able to create a new account but only once the system fully goes online.

What to Tell Colleagues Who Did Not Get This Notification
If we do not have an accurate email address for a student, they will not receive this email notification, and they should call the MFA registration staff at (978) 567-3200 to validate their identity and activate their profiles that have already been set-up. We do not want students creating duplicate profiles because they will not be able to see their training history if they do.

The current online Training Resource Guide, which describes the courses the DFS offers, will transition to the new LMS. Anyone will be able to peruse the entire catalog of courses without an active account. This should be helpful to students as well as training officers. This course catalog is searchable by activity type, category, or keyword.

You will be able to use your online profile to register for courses. For online training, you will get immediate notification of enrollment and be able to start the class right away. When the online course is successfully completed, it will be immediately added to your training history.

You will be able to access your training history online going back to 1999 and to view your transcript. Going forward you will also have the ability to view and print training certificates.

You will be able to add training to the calendars in your electronic devices and the system will send you email (and text if you wish) reminders of upcoming training. You will also be alerted when you are enrolled in a class or a session changes.

Already Enrolled in a Course?
Students should not worry. No one already enrolled in a course prior to the launch of the new LMS will have to re-register under the new system. Registrations will automatically be transferred to the new system by DFS staff as part of the roll-out.

Implementation Help
There will understandably be a huge learning curve for all of us as make this transition. Our staff has prepared online guidance at every step on how to use the system, and if when needed how to reach staff for help during normal business hours. The system has an extensive online help menu at the bottom of the page that is accessible once logged in as well as Frequently Asked Questions (FAQ) that is accessible without being logged in.


The MCVFA provides training and education programs around the state on a variety of topics. The purpose of the MCVFA Training Committee is threefold. First, the committee promotes the MCVFA as the voice of the call/volunteer fire and EMT service in Massachusetts. The second purpose is to increase the membership of MCVFA. The final and most important purpose are to reduce the number of injuries and deaths of fire and EMS responders by providing training in safety and other fire and EMS related topics. This training takes place via workshops and programs covering a wide range of fields: administration, chaplains, health and wellness, Haz-Mat and emergency response.

The committee provides information to fire and EMS personnel in a timely, convenient and cost-effective manner. The committee strives to place classes near all call/volunteer firefighters and EMT’s, enabling the maximum amount of people to attend. Each year new workshops and programs are added, with constant critiques and reviews to discover what the volunteer fire and EMS services are looking for in training. The MCVFA organizes classes each year with many in attendance.